FAQ

We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how Network Solutions, Inc. collects information from all end users of Network Solutions’ services (the “Services”)–those who access some of our Services but do not have accounts (“Visitors”) as well as those who pay a monthly service fee to subscribe to the Service (“Members”)–what we do with the information we collect, and the choices Visitors and Members have concerning the collection and use of such information. Network Solutions requests that you read this Privacy Policy carefully.

Personal Information Network Solutions, Inc. Collects and How It Is Used

Introduction – Network Solutions collects information in different ways from Visitors and Members who access the various parts of our Services and the network of web sites accessible through our Service. We use this information primarily to provide a customized experience as you use our Services and, generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.

Registration – Members are asked to provide certain personal information when they sign up for our Services, including such information as name, address, telephone number, billing information (such as a credit card number), and/or the type of personal computer being used to access the Services. The personal information collected from Members during the registration process is used to manage each Member’s account (such as for billing purposes). This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.

Online Shopping – At some web sites, you can purchase products and services or register to receive materials, such as a catalog or new product and service updates. In many cases, you may be asked to provide contact information, such as your name, address, email address, phone number, and credit/debit card information. If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. Network Solutions has no control over the third parties’ use of any personal information you provide when placing such an order. Please exercise care when doing so.

If you order products directly from Network Solutions, such as through the “Network Solutions Store,” we will use the personal information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.

Responses to Email Inquiries – When Visitors or Members send email inquiries to Network Solutions, the return email address is used to answer the email inquiry we receive. Network Solutions does not use the return email address for any other purpose and does not share the return email address with any third party.

Special Cases – It is Network Solutions’s policy not to use or share the personal information about Visitors or Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, Network Solutions may disclose personal information about Visitors or Members, or information regarding your use of the Services or web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our service agreement or other user policies; to operate the Services properly; or to protect Network Solutions and our Members.

“Cookies” and How Network Solutions Uses Them – A “cookie” is a small data file that can be placed on your hard drive when you visit certain web sites. Network Solutions may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. If you are a Member and have created your own Personal Start Page, we will use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit non-Network Solutions web sites where you are prompted to log in or that are customizable, you may be required to accept cookies.

Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Network Solutions’s Commitment to Children’s Privacy – Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws.

Network Solutions recommends that children ask a parent for permission before sending personal information to Network Solutions, or to anyone else online.

Public Forums – Please remember that any information you may disclose in on a Member web page, or other public areas of our web sites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

Network Solutions’ Commitment to Data Security – Services and web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party entities from illegally obtaining this information.

Where to Direct Questions About Network Solutions’ Privacy Policy – If you have any questions about this Privacy Policy or the practices described herein, you may contact:
Network Solutions, Inc.
226 South 5^th St.
Gadsden, Alabama 35901
support@internetpro.net

Revisions to This Policy Network Solutions – reserves the right to revise, amend, or modify this policy, our Dial-up Internet Service Agreement and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in the News and Updates section of our website.

At Network Solutions, Inc., customer account security is very important to us. Your personal information is not available on any external machine. If someone contacts us requesting a customer’s email address, we do not give out that information. If we receive an email request concerning one of our customer’s email address, we will forward the request to the customer, but we will not release personal information. We do not sell or give away customer information.

It is not actually changing your password. It is just showing more “dots” than your password has characters. In older versions of Windows, if you had a 5 letter password, it would show 5 starts or dots. Since this allows someone to get closer to guessing your password because they know how long it is, they added a new feature to XP so that it just shows a bunch of dots every time. All subsequent versions of Windows also have this feature. That way, it doesn’t give a hint as to how long your password really is.