June 18, 2019 – We will be scheduling some maintenance/downtime for Tuesday, June 25 from 11:30pm – 3:00am. During this time, some or all services may be unavailable or intermittent as we perform hardware upgrades related to earlier, unplanned issues. We will be posting updates as they are completed here. Upgrades include new power systems, network card replacements, and upgrades to the network infrastructure and routing. After the upgrades, network performance will be higher and more reliable.
Update June 25, 11:40pm – We are starting the maintenance. Systems will be going offline soon. We will post updates here as the maintenance progresses.
Update June 26, 1:56am – Maintenance continues to progress. Shared hosting is online as well as POP/IMAP systems. VPS systems and Hosted Exchange are currently offline.
Update 2:30am – All services should now be up and running normally. We are doing final checks to make sure everything is working as expected.
Last update 3:30am – We did have one backup server which failed to spin up. It will be out of commission until tomorrow, but only a few online backups are affected. Otherwise, all services have been restored.