Beginning August 1, 2014, Network Solutions, Inc. will be changing some of the rates we charge customers for service. This will NOT include any internet related services and only affects onsite service calls and repair work done in our office. Not all rates will be increasing, but some will be. We will be moving to a tier-based system with different rates for different tiers of work. Tiers will be set based on difficulty of work and urgency of need.
We realize that no one wants to see “rate change” as it is usually synonymous with “rate increase” however Network Solutions, Inc. has not increased any labor rates since 1997 although MANY costs have increased between then and 2014. In order to maintain our high level of service, we have been forced to make these updates and hope our customers will understand.
We appreciate your business and your understanding.