April 18, 2017 – It seems that Alabama Power has lost an electrical phase in the downtown area Gadsden. This is having an adverse affect on computers and internet service in the area. Many buildings are experiencing “half on half off” power. The power that is functioning is below normal voltage (around 95 volts). Computers do NOT like this, so we do recommend turning off any non-essential machines. If they are on battery backup units, this will help, but those will also die eventually, so we recommend shutting down equipment connected to UPS units which are beeping or clicking.
This is an update from Alabama Power:
Estimated Restoration Time:
3:00PM CST on 04/18/2017
Last Updated: April 18, 2017, 12:58 PM
A crew has been assigned to locate and repair the problem reported in your area. Power to most customers should be restored by 3:00PM CST on 04/18/2017.
Currently, our office has manually switched to generator power to insure that our servers and service stay online. We will continue to post updates as we get them.
Update- 3:15pm – Utility power has been restored. Our systems have also switched back over to normal line power. If you are still experiencing issues, please call us at 256-547-6817 or email support@internetpro.net.