January 17, 2018 8:15am – We are getting reports of sporadic issues with Comcast in the Gadsden area. It does not seem to be localized to one node and is affecting customers at least from Rainbow City to downtown Gadsden. We are attempting to contact Comcast for details and will post anything we find out here. This also does seem to be affecting television service as well as internet. From what we have seen service is going in and out periodically. We do not know if this is a result of the cold weather.
Update 10:30am – We haven’t heard of any further issues this morning. We didn’t really get a definitive answer from Comcast, but assume that it was an issue in their network which has now been corrected. If you are still experiencing problems please call us at 256-547-6817 or email support@internetpro.net to let us know.